Frequently Asked Questions

Everything you need to know about our industrial electronics and services.

What shipping methods are available for international orders?

We offer worldwide shipping via DHL Express and FedEx. Delivery times typically range from 3 to 7 business days depending on your location and customs processing.

Do your products come with a manufacturer warranty?

Yes, all Welotec electronic components include a standard 24-month warranty covering manufacturing defects and hardware failures under normal operating conditions.

Can I request a quote for bulk or wholesale orders?

Absolutely. For bulk inquiries, please contact our sales team directly through the 'Request a Quote' button on the product page to receive volume-based pricing.

What is your return policy for technical equipment?

Items can be returned within 30 days of delivery provided they are in their original, unopened packaging. Technical components that have been installed or configured are subject to a restocking fee.

Are your products compliant with industrial safety standards?

Yes, our electronics meet major industry certifications including CE, RoHS, and FCC standards to ensure safety and reliability in industrial environments.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank wire transfers (T/T) for corporate accounts.